Another Successful Acquisition Completed by Altius Group

Quick Quote

Get an instant quote on services required...

A
ALTIUS WEBSITE HEADER

Profile

Altius group are corporate brokers who specialise in creating wealth for their clients. The deliver bespoke corporate sale strategies for their clients, reaching a global audience for business buyers. They are based in Preston, Lancashire.

Project

Altius group found Tech Advance through a Google search in March 2021 when looking for a local supplier for a new business telephone system. They opted to use our services as we are a local business, and our product was a good fit for their requirements and the price was right.

Firstly, Altius wanted to upgrade their phone system from an older on-site NEC PBX system which was due a refresh, their system was outdated and difficult for the company to manage. They struggled to get in contact with their previous supplier when they had any issues and customer service requests, and wanted to find a new provider with better customer service levels.

Additionally, Altius group wanted to move their systems to the cloud, and with an upcoming office move, they didn’t want to pay for the old system to be moved when it was due a refresh anyways. It actually worked out more cost efficient for Altius group to upgrade before the move and not waste any more money on the old system.
Some of the risk factors to watch out for were the risk of downtime and the setting up of PC phones instead of physical handsets.

With the move, Altius group were trying to achieve:

  • A more flexible, cloud-based phone system with PC softphones
  • Options for mobile working with PC and mobile phone applications
  • Lower cost of ownership
  • Quicker changes when needed
  • Detailed reporting on call traffic inbound and outbound to assist with marketing activities

Several meeting and presentations took place regarding the core phone system and PC and Mobile applications. We also provided Altius Group with a free demonstration user accounts for tests to be made on the phone system in house, before making their final purchasing decision.

Solution

Tech Advance suggested PC and desk phones with USB headsets for 90% of the staff and blue tooth headsets for the remaining 10%. We also recommended cloud-based call recording and call reporting/monitoring.

The new system would allow the company to have more control over their phone system for changes and improved support functions whilst reaping the benefits for a Cloud Based Phone PC solution which was very simple to move when relocating.

The install took place in July 2021. Altius group faced none of the risk factors mentioned as we enable all of the user PC applications before moving away from the traditional phone system. This meant that the transition was seamless with no downtime at all.

We found Altius group an excellent company to work with and they were able to install the software themselves (as expected) with us providing support and configuration information and testing. We hope to work with them in the future with plans to expand their ever-growing business.

Ritesh took over the role of IT manager as our main contact within Altius Group after the system was deployed. After working with us now for several months Ritesh commented:

“Tech Advance had recently installed the new phone system just before I took on the role with Altius, and whilst I wasn’t involved in the decision making process myself, I can say we have found the customer service to be first class with requests handled promptly and professionally every time, I can recommend Tech Advance as a great business VoIP telephone system provider”.

Call today on 0345 389 2310

Email enquiries@techadvance.co.uk

 

 

Like This?
You may also like:

Categories

Latest Tweets

See our latest tweets from the Tech Advance Twitter feed. Follow us on all our social media channels to stay up to date with the latest business telephone technologies. Watch our Youtube channel for informative videos on our cloud phone systems, Unify communication solutions, and more.

Our Partners


Below are some of the companies that are partners with Tech Advance. Please click on the logo for more information on each of our partners.

Products

Apple Mac - Internet Services

Internet Services

Secure, robust and reliable Internet connectivity from a wide range of suppliers covering all types of connections.

cloud voip phone services

Cloud Phones

Cloud telephone solutions designed for your business cloud phone telephony is the future for high performance.

Network Cabling

We provide Cat5e, Cat6a and fibre network cabling systems including everything you need for a secure functional comms room.

Mobiles

We can review your mobile phone contracts, considering all networks to find the right deal for your business.

Video Conferencing

Video Conferencing

A complete range of advanced video conferencing from world-class manufacturers.

Business Phone Lines and Calls

Business Phone Lines & Calls

We can review your current business phone lines and call packages to find the right services to suit your business needs.