On average businesses tend to upgrade or replace their telephone systems every 7-10 years. This might not seem like a long time but when you consider how quickly things change in today’s business world, where things move at an accelerated rate, 10 years may as well be 100 years in technology terms. Technology is moving so fast that we can no longer reliably predict the future even a few years ahead. Because of this, it’s vital that your business keeps up-to-date with all the latest technology as the last thing you would want is for your business to be left behind.
Your customers need to know that they’re dealing with a business of the future, not one from the past.
Effective business phone systems are a vital investment that every company needs. They provide a direct line to customers, suppliers and key business contacts and they allow you to contact colleagues either in house or across another premises. It’s not uncommon in business for staff changes and general responsibilities to change regularly and when these developments occur, often many businesses forget or don’t want the hassle of having to reconfigure the phone system. Over time this can lead to inconsistencies with the system and can really begin to affect the systems overall functionality which can result in a much less efficient telephone system.
Improving the customer service experience starts by helping your customers reach the right departments first time.
By simply contacting us and informing us of the make and model of your existing system, we will be able to offer advice on costs to bring your current system up-to-date. If that’s not possible, we can discuss with you alternative options so that you get the most effective telephone system for your business.
We hope the above information is useful to you, if you would like assistance in understanding your best options then please contact us on 0800 50 533 50, alternatively you can download our telephone systems buyers guide as useful reference material or even run a quick quote to obtain a budget cost for a new telephone system in less than 60 seconds. you can also visit our Business Telephone Systems page where you will find lots of information about the types of phone systems we supply that could benefit your business and improve customer service.