Microsoft Teams Phone
Enabling effective voice and video collaboration for Microsoft Teams What is Microsoft Teams phone? Teams Phone offers everything you’d expect from a business phone system. It replaces traditional PBXs and enables key calling features with a cloud-based call control system that provides the overall workload for Microsoft Teams. Make and answer internal or external calls […]
Got the Lot Case Study
Profile Got the Lot is a fast-growing e-commerce company. Their background in sales, purchasing, and retail operations enables them to source and buy the very best products and brands from their trusted network of suppliers at the very best prices. Their products are wide and diverse and they’re always adding new and exciting additions to […]
How can a Cloud Contact Centre Improve Customer Experience?
What Is a cloud contact centre? A cloud contact centre is a cloud-based customer engagement platform that simplifies and enhances your customer communication, allowing your team to work from anywhere. It offers an easy-to-use, self-service feature set and comes at a price point SMEs can afford. Cloud Contact enables voice calls, web chat, email, and […]
Microsoft Teams – Direct Routing
Many businesses utilizing Microsoft Teams for internal collaboration can now benefit from the ability to make and receive calls by enabling Microsoft Teams as a full cloud-based UC solution with Enterprise-grade telephony. Give your Microsoft Teams a voice with confidence – benefit from a highly reliable, resilient architecture with Direct Routing from the UK’s No.1 […]
FTTP Broadband Service
Enjoy guaranteed speeds, improved reliability, and future-proof connectivity with FTTP broadband. What is FTTP Broadband? FTTP stands for Fibre To The Premises, and it is referred to as ‘Ultrafast’ or ‘Full Fibre’ broadband. FTTP broadband can deliver speeds up to 1Gbps. It is a pure fibre connection from the exchange to your business so, unlike […]
Galaxy Print Install the Best Phone System in the Universe
Galaxy Print is a printing and design company located in Croston, Leyland that offers a wide range of services from logo design to t-shirt printing. Their highly skilled designers use the latest software to produce high-quality designs. Project We had previously worked with Galaxy Print back in 2019, making some changes to their old Panasonic […]
O’Brien’s Pharmacy Case Study
O’Brien’s Pharmacy Group provide pharmacy services to the people of Fleetwood, Thornton-Cleveleys, Bispham, Burscough, Liverpool and the surrounding areas. They provide personalised, tailored pharmaceutical care to the people who use their pharmacies and dispense both medicines and healthcare advice and offer a range of other clinical services. Telecommunication Project O’Brien’s pharmacy group were looking for […]
BT and Openreach industrial action
We are publishing this regarding the recent announcement of the BT and Openreach strike action that will be taking place on: Thursday 6th October Monday 10th October Thursday 20th October Monday 24th October It is expected that 40,000 BT Group workers will strike, and it is important to note that, unlike the most recent strikes […]
Winning the Customer Experience Battle
Embracing a modern cloud contact centre solution Introduction We are all customers. We like to get our problems solved quickly, accurately, and whenever it’s most convenient to us. We all expect businesses to respect our time, to know our historical customer data, to personalise their interactions to suit our preferences and needs. If you expect […]
The SME guide to Contact Centres
The key aspects to consider when adopting a contact centre solution Introduction: Keeping your customers happy There is one question common to all businesses, regardless of size, industry, or background – how do you keep your customers happy and engaged? In today’s digital economy, customers want their interactions to be quick and their problems to […]
Does your business really need a customer contact centre?
The short answer is YES – but it doesn’t need to be a complex and expensive solution. Contact centre capability is no longer the sole domain of large businesses and enterprises. Find out why SMEs can, and should, finally reap the benefits of the modern cloud-delivered contact centre solution. Your customers want more… • 68% […]
Tech Advance Billing Portal
The way in which our customers access their bills is changing! Having invested in our billing platform, we are making it possible for our customers to access their own bills. You will also be able to see itemized bills, reports, and service charges. Companies with multiple bills or several locations will have the ability to […]
Phone Systems for Doctors Surgeries
GP surgeries require friendly, prompt, and efficient service. Patients are often calling with concerns, and they will expect a quick response to their call, therefore the telephony solution that is chosen must accommodate these requirements. The Challenge GP surgeries often deal with a large number of calls, particularly during peak times such as Monday mornings. […]
I am moving office
Moving office phone systems can be stressful for everyone involved, we can help with your office relocation.
I am setting up a new office
Finding the right location, design the workplace, negotiating a lease, and decide on buying or renting.
Phone service review
Detailed cost service review of all your telecommunications IT costs and services.
Managing telephones and internet connections
Specialised managed voice and data services for corporate customers throughout the UK.
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Secure, robust and reliable Internet connectivity from a wide range of suppliers covering all types of connections.
Cloud telephone solutions designed for your business cloud phone telephony is the future for high performance.
We provide Cat5e, Cat6a and fibre network cabling systems including everything you need for a secure functional comms room.
We can review your mobile phone contracts, considering all networks to find the right deal for your business.
A complete range of advanced video conferencing from world-class manufacturers.
Business Phone Lines & Calls
We can review your current business phone lines and call packages to find the right services to suit your business needs.