Internet and Phone Services Review

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Phone Services Review

There has never been a better time to complete a phone services review than right now…  Maybe you are tired of your current supplier or think you are paying over the odds for your current services.

Are looking for a new business communications and internet provider? With the upcoming changes to available services and products in the UK, moving towards fibre internet connectivity and VoIP for all calls, now is the time to make the move.

The first thing you need to check is that you are not already tied into any longer term contracts or notice periods with your existing suppliers.  If your tied in for more than 6 months we would recommend you re schedule to look at this when you are in a position to upgrade, as products and pricing within our industry moves fast. This approach will also ensure you don’t waste any time looking at this aspect of your business now, when you can’t actually change anything without costly early termination costs from your current providers.

If you are still using an on-site telephone system and especially if you have analogue or ISDN telephone lines, the time to act is now.  The costs for your current type of lines are increasing year on year, and there are plans to withdraw support on these type of phone lines in 2025. Please read through The Withdrawal of PSTN Lines in 2025 for more information.

In addition, a newer cloud type telephone system can provide many operational and cost benefits to your business.  It can helping your teams work smarter whether they are in or out of the office.   When considering a “phone services review” we can also consider current costs and services in place for internet connectivity and your business mobile phone contracts at the same time.

Time to Review

As opposed to just looking at what services you have now and if you can get them any cheaper, we would also help you question what and how these services are presently used and in some cases, we can help you identify products you are paying for but no longer using.  We provide free of charge consultations and initial feedback, along with recommendations to reduce cost and create both functional and reliability benefits for your business at the same time.

If your current suppliers are not ticking all of the boxes in terms of supporting your organisation and you are not tied into longer term contracts, all you need to do is reach out to us for an initial chat.  You could click the contact us envelope “top right” of this page and drop us an enquiry form or just pick up the phone and call 0345 389 2310, we are waiting for our call and would love to hear from you.

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Business Telephone Services

Phone Services Review - Frequently Asked Questions

Below we’ve put together a list of FAQs designed to help you see what services are available and to distinguish which options are best for your business. However, if you’d rather skip the questions and just speak to us directly, then please fill in a contact us form and one of our team will be in touch soon.

We can help you conduct a detailed review of all your current phone and internet costs and services. Making sure you are not paying over the odds for your business communications. This means you can ensure that your existing services are not overpriced, cancelled if no longer used and up to date with the latest technologies to help reduce costs and maximise your efficiency.

Put simply your options nowadays are based around ensuring you have the most up to date products in place for your Internet connections and phones and if you do then are you paying over the odds for these services and could savings be made?

New VoIP products are being introduced every few months in todays fast moving market and cloud telephony has seen a massive amount of growth in up take over recent years due to the lower costs and improved functionality it provides.

You could also benefit from reviewing what types of Internet connection is now available to your location as the UK networks are moving more towards fibre to the premises connections which delivery much faster speeds at very competitive prices when compared to traditional ADSL or fibre to the cabinet broadband.

Finally with all the upcoming changes with older types of phone lines known as PSTN and ISDN being withdrawn in 2025, it’s a fantastic time to review the use for any of these types of lines within your business now and decide when to cancel or upgrade which in turn can save money.

We provide cost service reviews of all your technologies and services. We questioning the use of every single telephone line and supplementary service, we have found that one of the most common mistakes in telecom expense management is paying for services you no longer use. Things such as inactive mobile phones or unused phone lines can often go unnoticed, sometimes for years, racking up unnecessary bills.

Reducing suppliers can greatly reduce your outgoing costs for different services. If we are handling several services and systems for you, not only will you save money on the amount of time you spend managing different suppliers, you will also save on each product or service by placing more business with fewer suppliers through obtaining a lower purchase price.

Looking at businesses’ bills who haven’t had it reviewed for over 12 months, we found that we can save them between 25% and 35% on their business lines and calls.  Our mobile tariffs can also make substantial savings, if you have many different handsets and service providers.  Also broadband is now much cheaper than it used to be, so we can save you money particularly for private circuits or leased lines.

We cover all aspects of your telecoms service including fixed-line rental, call charges, Internet connection Broadband, Mobile Data, Cloud Services, Cabling, Maintenance, Security, ISDN, LAN/WAN and Hosted Services.

The price of maintenance support contracts are  based on the cost to replace the hardware covered, so to keep costs down to a minimum, just cover your core systems and exclude the telephone handsets from the contract.  Replacement handsets for most systems can be purchased on next day delivery and it is easy to identify a faulty phone without needing an engineer to visit your site.

We understand that every business has different needs and requirements, which is why we also have bespoke options.  You can tailor a maintenance solution to meet your requirements and we can provide you with the best maintenance service options to match your needs.

Businesses often fail because of poor financial management or a lack of planning. You don’t want is to be missing out on deals that could improve your business profits by saving you money, simply because you hadn’t reviewed your services. By implementing internet and phone services reviews into your business plan, you can check what services are available and distinguish which options are best for your business both strategically and financially.

After all, in business, the most important figure to bear in mind is your bottom line!

The technology sector is one of the most diverse and challenging industries in the world, due to the constant rate of change. That’s why it’s important to keep your costs under constant review and think about longer-term and more strategic planning.

latest advice, technology and manufacturers products

Since 2001 Tech Advance has provided customers with flexible communication solutions tailor-made to meet every business need. We have helped many businesses save money following a technology and voip phone services review.  As a phone systems installer we offer a full cost review of all telecommunications & IT costs for small business throughout Lancashire, Merseyside and the Northwest in the following areas: Blackpool, Preston, Southport, Liverpool, Manchester, Bolton, Bury, Wigan, St Helens, Blackburn, Burnley, Leeds, Warrington, Stockport, Oldham, Chester and Salford, however, please do contact us wherever you are based as we can support clients anywhere in the UK with their technology and phone services review.

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introducing little henry…

Here at Tech Advance, we are always striving for new ways to keep businesses informed about the great products and services that we offer.  We want all our clients and potential customers to be ahead of the game when it comes to their business, we want you to feel excited as we do when thinking about how telecoms in your business can contribute towards building a better future for your company.

That’s why we decided to add another member to our fantastic team.  Someone who is as passionate as we are about helping businesses just like yours and can tell you all about the great work that Tech Advance do…


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