Music-on-hold messages combine music and messages
Music on Hold & On Hold Messages is an audio program. It combines music and messages that are significant to the people who are calling up your business. It is a fantastic tool that allows you to advertise products and services to your callers whilst on hold. Also proven to be a great marketing solution that is both cost-effective and flexible.
Music on Hold & On Hold Messages are an essential tool for any business wanting to promote good customer service. It shows professionalism and enhances the image of your business. At the same time, adding value to incoming calls. As you promote services, products, and special offers. So potentially generating more sales.
Research shows that of the 70% of customers put on hold, more than 30% of them will hang up and never call back again. Particularly if met with silence or irritating sounds. Yet callers provided with company information and music will stay on the line for up to two minutes.
With Music on Hold & On Hold Messages you can add a professionally recorded message to your telephone system. This can be scripted by you. Then recorded by an experienced professional voiceover actor.
Why use Music on Hold & On Hold Messages?
- Retain callers by telling them about special offers and deals to keep them interested while they’re waiting
- Make your phone systems work harder and add value to your business
- Increase revenue by reducing lost calls
- Promote and sell products and services whilst customers are on hold
- Present a professional image of your business promoting good customer service
- Select your own voiceover artist for the recording so you can have the right voice for your script
- All services are fast and easy to set up
- It’s Better than Silence! Reassure your customers that their call hasn’t been forgotten or disconnected