Phone Services Review

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Technology & Cost Service Review

The communications industry is constantly evolving as technological innovations allow new services to be offered regularly. Which is why it’s important to review the outgoings in your business on a regular basis. Being cost-effective and flexible with your telecoms services and implementing a phone system review into your business plan, can help keep your business running efficiently for many years.

Below we’ve put together a list of FAQs designed to help you see what services are available and to distinguish which options are best for your business. However, if you’d rather skip the questions and just speak to us directly, then please fill in the quote form on the right and one of our team will be in touch soon.

Business Telephone Services

At Tech Advance we can conduct a detailed review of all phone and IT costs & services, to make sure you are not paying over the odds for your business communications. We find you the right provider at the most flexible and cost-effective price to your business and as we are not tied to one provider, it means we can help you select the best products on the market at that time. This means we can ensure that your existing services are maintained or improved and that your infrastructure will never be compromised by low quality, unreliable providers.

There is a growing choice of technologies for business telecoms and Internet provision nowadays. Technology is constantly evolving and whilst there is no doubt that customers still favour the phone for all but the most basic queries, the type of phone system and lines you choose, can say a lot about your business. Today you can choose from a range of systems, each with their own benefits:

PSTN analogue services are what most of us have in our homes. They connect to a standard telephone handset or a phone system with analogue line ports. PSTN is a well-known technology, with built-in reliability, security and emergency location services.

ISDN supports voice and allows multiple channels on one connection. It offers the very highest level of resilience and quality available for connection to the telephone network. That said, BT has announced they are to switch off ISDN network in 2025, with most thought to be replaced by IP telephony.

SIP Trunking replaces standard phone lines with an internet-style connection, connecting your phone system to the public network providing a flexible and low-cost alternative to ISDN for inbound and outbound voice calls.

Hosted Telephony is “cloud-based” IP telephony that uses the internet to connect all your extensions to each other and the public phone network. With hosted phone systems, you would still buy the telephones, setup and training, but instead of purchasing the telephone system processor, you simply pay a monthly rental for ports on the platform.  Hosted VoIP cloud phone systems are also considerably cheaper to run, and these cost savings are largely due to a lack of physical infrastructure. Just as sending an email eliminates postage fees, so hosted systems do away with trunking and exchanges, as well as expensive maintenance contracts.

We provide cost service reviews of all your technologies and services and the price you pay. We then question in detail the use of every single telephone line and supplementary service. We have found that one of the most common mistakes in telecom expense management is paying for services you no longer use. Things such as inactive mobile phones or unused phone lines can often go unnoticed, sometimes for years, racking up unnecessary bills.

Reducing the number of suppliers, you use can greatly reduce your outgoing costs for different services. If we are handling several services and systems for you, not only will you save money on the amount of time you will spend managing different suppliers, you will also save on each product or service by placing more business with fewer suppliers through obtaining a lower purchase price.

When we look at businesses’ bills who haven’t had it reviewed for over 12 months, we have found that we can save them anywhere between 25% and 35% on their business lines and calls.  Our mobile tariffs can also make substantial additional savings if you have many different handsets and service providers and as broadband is now much cheaper than it used to be, so we can save you money particularly against private circuits or leased lines.

We cover all aspects of your telecoms service including fixed-line rental, call charges, Internet connection Broadband, Mobile Data, Cloud Services, Cabling, Maintenance, Security, ISDN, LAN/WAN and Hosted Services.

The price of maintenance support contracts is generally based on the cost to replace the hardware covered, so it is possible to keep costs down to a minimum by just covering your core systems effectively and excluding the telephone handsets from the contract.  Replacement handsets for most systems can be purchased on next day delivery and it is also easy to identify a faulty phone without the need for an engineer to visit your site.

We understand that every business has different needs and requirements which is why in addition to our standard service level options, we have a bespoke option which enables customers to tailor a maintenance solution to meet their individual requirements, so we can provide you with the best maintenance service options to match your needs.

Businesses often fail because of poor financial management or a lack of planning. What you don’t want is to be missing out on deals that could improve your business or save you money, just simply because you hadn’t reviewed your services. By implementing phone system reviews into your business plan, it enables you to see what services are available and to distinguish which options are best for your business both strategically and financially.

After all, in business, the most important figure to bear in mind is your bottom line!

The technology sector is one of the most diverse and challenging industries in the world due to the constant rate of change. That’s why it’s so important to keep your costs under constant review and think about longer-term and more strategic planning.

Since 2001 Tech Advance has provided customers with flexible communication solutions tailor-made to meet every business need. We have helped many businesses save money following a technology and phone services review.  As a phone systems installer we offer a full cost review of all telecommunications & IT costs for small business throughout Lancashire, Merseyside and the Northwest in the following areas: Blackpool, Preston, Southport, Liverpool, Manchester, Bolton, Bury, Wigan, St Helens, Blackburn, Burnley, Leeds, Warrington, Stockport, Oldham, Chester and Salford, however, please do contact us wherever you are based as we can support clients anywhere in the UK with their technology and phone system review.

Introducing Little Henry…

Here at Tech Advance, we are always striving for new ways to keep businesses informed about the great products and services that we offer.  We want all our clients and potential customers to be ahead of the game when it comes to their business, we want you to feel excited as we do when thinking about how telecoms in your business can contribute towards building a better future for your company.

That’s why we decided to add another member to our fantastic team.  Someone who is as passionate as we are about helping businesses just like yours and can tell you all about the great work that Tech Advance do…


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Our Partners

Below are some of the companies that are partners with Tech Advance. Please click on the logo for more information on each of our partners.