Did you know that 78% of customers bail on a transaction due to poor customer service?
Customers are in control and making it clear that the service you provide, can no longer be unsatisfactory.
A company’s telephone system is its lifeline to customers, suppliers and anyone wanting to contact them.
Your Business Telephone System could make or break your business. It’s basically what keeps your affairs in order and your customers happy. When your telephone system starts to fail, so will your business.
When it comes to the efficiency and productivity of the employees in your company, having a good business phone system installed ensures that everyone has an easy-to-use, central communications system. The immediacy of phone calls makes them harder to neglect or ignore than electronic communication, meaning that inter-company communication remains near instant and effective.
The technology of telephony is always changing and right now there is a big shift taking place as traditional analogue and ISDN services are being phased out, making way for new IP Telephony such as VoIP (Voice Over Internet).
BT made the announcement to withdraw ISDN services by 2025. That may seem some time off but will be upon us before we know it, and do you really want to be one of the last ones to make the move?
Times are changing and it’s time to step up and realise just how effective an up to date telephone system for small business can be. That’s why we are asking businesses to contact us and let us give you all the information you need to make an informed decision about your business telephone system before it starts costing you money.
Benefits of an upgraded telephone system
- Increased productivity between all employees of the small business
- Faster, more personal communication with customer
- Ensure that important calls are given the attention they deserve
- Better optimise communication with full-feature reporting
- Remain reachable on the go, or across multiple sites
- Future proofed communications
We hope the above information is useful to you, if you would like assistance in understanding your best options then please contact us on 0800 505 3350. Alternatively you can download our telephone systems buyers guide as useful reference material or even run a quick quote to obtain a budget cost for a new telephone system in less than 60 seconds.