Information On Hold

17/10/2018 Christmas phone messages microphone christmas hat

Christmas Phone messages – Is your phone system ready for the Christmas period?

With the Christmas season looming, things can start to get a little hectic for many businesses. Office parties get underway and work gets added to the “to do after Christmas pile” out of the way. However, making sure your customers are well-catered for in terms of support and sales has never been more crucial than […]

23/11/2017 Communications Management

Beginners guide to Communications Management

Communications Management, including call reporting is an important component to every business. However, many business owners  haven’t explored it fully and are missing out on benefits of this great business tool. Historically, Communications Management verified phone bills at the end of the month or allocate call-costs across departments.Whilst these are valuable uses, there are many […]

05/04/2017 Woman on phone customer service

Top 10 Tips for answering the telephone professionally

Communication is key in business and although new technologies mean a lot of correspondence is now done electronically, research shows that the telephone is still the preferred communication tool when it comes to business. That’s why it’s so important that when your existing or potential customers are calling, that their call is answered not just […]

27/10/2016 Tech Advance logo placeholder

Free professionally recorded telephone announcements with every telephone system

  Your phone system greeting is the first thing callers hear when they call your business and can help establish, not only who you are but can also enhance your company image. In business, setting the right tone from the very start is crucial and here at Tech Advance we make it our business to […]

06/09/2016 On-Hold Messages

On-Hold Messages

Did you know that your customers would rather scoop dog poop than listen to annoying on-hold messages? Yes, as crazy as that sounds, it is in fact true.  A recent study revealed how customers who called up businesses and was left hanging on the line listening to a repertoire of annoying beeps, monotonous musical chimes […]

26/08/2016 Voicemail Messaging

Professional voicemail greetings can speak volumes about your business

Voicemail messaging is an efficient way to stay connected to your customers and other callers.  The answer phone facility can be used for some or all of your team’s internal office phone and is the most effective way of maintaining good customer service when you’re unable to answer calls. Over the year’s voicemail notification has […]

01/12/2014 phone messages at christmas

Share in the Christmas cheer with festive phone messages professionally recorded for the holiday season

With Christmas just around the corner it’s time now that many businesses start to plan for when the office will close over the holiday period by introducing festive phone messages. Office parties get underway and work starts to get put on the “to do after Christmas pile” out of the way.  Because of this it’s […]

10/05/2012 Tech Advance logo placeholder

Tech Advance launches web tool to demo information on hold

Tech Advance has launched a new web tool to demo Information On Hold. It enables you to listen to our library of professional voice over’s and music on hold. You can preview music tracks and play different voices to decide which combination would work best for your business. Visit Music On Hold Demo to view […]

24/02/2012 Tech Advance logo placeholder

What is the right voice messaging system for your business?

Voicemail Voicemail systems provide an answer phone facility for some or all of your team’s internal office phones.  They ensure you can communicate effectively without relying on other people to take a message; an invaluable system for many businesses today. Voicemail notification has evolved in recent years and you can now receive an email notification […]

24/01/2012 call recording pci

Call Recording regulations are changing… Are you PCI compliant?

In mid-2010 the Payment Card Industry stipulated that if members do record calls they should make “best endeavours” to ensure that the three-digit CV2 number is not recorded. Is your call recording solution meeting the specific requirements of the PCI? Our Call Recording solution, recordX includes a new feature that allows agents to tell the […]

13/10/2011 marketing messages

Don’t leave your customers hanging on the line…

When your customers are on hold, what do they hear?  Silence, beeps or the plinky-plonk of ice-cream van music?  Wouldn’t you rather keep their interest with useful marketing messages until you’re able to answer the call? With on-hold telephone marketing you can add a professionally recorded message to your telephone system as either a replacement […]

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Below are some of the companies that are partners with Tech Advance. Please click on the logo for more information on each of our partners.


Apple Mac - Internet Services

Internet Services

Secure, robust and reliable Internet connectivity from a wide range of suppliers covering all types of connections.

cloud voip phone services

Cloud Phones

Cloud telephone solutions designed for your business cloud phone telephony is the future for high performance.

Network Cabling

We provide Cat5e, Cat6a and fibre network cabling systems including everything you need for a secure functional comms room.


We can review your mobile phone contracts, considering all networks to find the right deal for your business.

Video Conferencing

Video Conferencing

A complete range of advanced video conferencing from world-class manufacturers.

Business Phone Lines and Calls

Business Phone Lines & Calls

We can review your current business phone lines and call packages to find the right services to suit your business needs.