Business Lines & Calls

DND – Using the Do Not Disturb feature on your cloud phone If you’re new to the Cloud and are still trying to figure out what all the features are on your handset. Don’t worry, you’re not the only one. In this blog we will discuss the Do Not Disturb (DND) feature on your handset. […]

A guide to your Cloud Phone System passwords For System Administrators (passwords and passcodes) In this blog we will be discussing the different passwords which you will need for your cloud telephone system, Including multiple separate passwords for administrators and users. These can get mixed up, but we want to help you understand the needs […]

The Ultimate Jargon Buster UK businesses are facing a deadline to refresh their telephony services before the end of 2025. Are you switched on about the PSTN switch off and how this affects you? Driven by Openreach as they push the move towards a full VoIP services network for the UK, the telecoms industry is […]

Introducing long awaited Tech Advances SIM only mobile connections This is a SIM only deal you don’t want to miss! Now available with offer ending on the 30th of April 2022. With our Unlimited Business Sims starting from £17.95 per month, you will receive:  You’ll have access to 4g and 5g with our sim only […]

Have you had any of your contacts ask why your telephone number is presenting as a possible “spam” phone call? We have recently become aware of a new issue affecting some companies when calling Samsung Android mobile phones where numbers are appearing as a spam call. We have found this can affect your outgoing calling […]

Let’s Get Simple… So, as we know, telecommunications terminology can sound complex and confusing, and the last thing we want to be doing is confusing our customers. We want to ensure that you have a good understanding of the terminology we use, so that you can get to grips with the subjects we frequently talk […]

What will the big switch off mean for your business? Over recent months we have had more and more enquiries from new and existing customers about the upcoming changes to the UK networks, stating they have had “several calls from other companies telling them that they need to make changes now and upgrade systems before […]

What is happening in 2025? In 2025, BT will make major changes to its services, permanently switching off important communications networks. Let’s discover what’s going on and how you can stop this negatively impacting your business. National telecoms provider BT announced in a statement back in 2015 that they will shut off their ISDN and […]

Due to its increasing reliability and accessibility, in recent years, IP telephone technology has become a popular choice for many businesses, allowing them to cut down on their communication costs whilst enjoying a rich communication experience. VoIP and SIP Lines provide the foundations for IP technology. Both technologies provide ample benefits and opportunities for the […]

For any companies who may have business over in France this is just a simple update we have received regarding the potential impact and changes to French call traffic where a French CLI is presented. What is changing? On the 1st of August 2019 the French regulator ARCEP introduced a new regulation. This meant French […]

Due to London’s increasing demand, 10 million extra phone numbers are to be made available. The new 0204 London Number Range is to be released from noon on 1st October. Choice of available blocks will be on a ‘first come first served’ basis.  Applications will be considered in line with Ofcom’s usual allocation criteria. This […]

Whilst the older(ish) generation might be thinking that anyone under the age of 25, spends their days surfing the web or on social media, a new survey suggests otherwise. The poll, which was conducted by the market leader in call tracking and marketing analytics, Mediahawk, suggests that in fact, a whopping third of 16-24-year olds […]