Business Lines & Calls

As you all know 0800 numbers are free to call from any UK landline and because of this, in business they act as a great way to encourage sales enquiries and project the image of good customer service by allowing your customers to call you for free. It certainly gives the best possible image and […]

We are noticing more and more offers are around lately offering you unlimited call bundles and downloads when buying business telephone calls or Internet access products and on investigation we felt it necessary to put out a word of warning as not all of these deals are what they appear at face value. In fact […]

A poorly arranged office move can hit a business hard on many fronts. If the right considerations are not made, it could affect employee morale and productivity, or cause the business significant downtime from not having important services in place.  Ultimately it could cost the business a lot of money. One way of reducing the […]

Avoiding downtime in your hours of business should be one of the points at the top of your list, if your key clients have difficulty contacting you when you move office, the costs of this can be high. If you are retaining your current telephone numbers or re using your current telephone system at your […]

If you are looking to upgrade your old telephone system, there are many points to consider.  Nowadays companies that communicate best are those that gain a competitive edge. Customers and employees now expect businesses to deliver all the benefits offered by the latest communication solutions, and in today’s technology-dependent world it’s well worth considering the […]

EFM stands for Ethernet in the First Mile, it provides a reliable high-speed Internet connection. Traditionally businesses had the choice between a standard ADSL service and fibre-based Ethernet services. Unfortunately, some businesses find ADSL is not fast enough for their needs, whereas fibre-based Ethernet services are expensive. EFM is in-between these two services.  Many businesses […]

EFM stands for Ethernet in the First Mile, it provides a reliable high speed Internet connection. Traditionally businesses had the choice between a standard ADSL service and fibre-based Ethernet services. Unfortunately, some businesses find ADSL is not fast enough for their needs, whereas fibre-based Ethernet services are expensive. EFM is in-between these two services.  Many […]

Most businesses are small (over 98% have less than 100 employees) and they like it that way: they value the flexibility, responsiveness and customer interaction. So why encouraging small businesses to “Think Big?” Well it’s not because small is bad:  The competitiveness of an organization is now less dependent on its size than ever before. The […]

With so many telecom providers and literally hundreds of different lines and calls tariffs on the market, working out whether you’re getting the best deal is a headache. Getting truly independent advice about how much you should be paying is difficult too.  But you don’t need to rely on providers, by following our 8 easy […]

External telephone lines provide the fixed network voice connections between you and the outside world.  You really need to get it right first time because insufficient telephone lines may have your customers complaining about the engaged tone – worse still they may decide to call a competitor because they “can’t get through”.  Your staff may […]

There are two types of phone solutions to choose from – an on-site phone system or an off-site hosted phone system. The on-site phone system can be connected using the standard telephone network as PSTN, ISDN or VOIP whereas the hosted solution can only be connected via the internet. Note: You will need a cat5 […]

Don’t let the ‘phreakers’ hack you off protect your business against telephone fraud! Businesses across the UK are falling victim to telephone fraud and PBX hacking.  Over the last few years, it has cost companies in excess of £1bn a year for their criminal and terrorist activities and is thought to be on the increase. […]