Have you got the right telephone lines for your business?
External telephone lines provide the fixed network voice connections between you and the outside world. You really need to get it right first time because insufficient telephone lines may have your customers complaining about the engaged tone – worse still they may decide to call a competitor because they “can’t get through”. Your staff may […]
Free Tom Tom GPS with all business telephone systems ordered
Everyone can make use of a new Tom Tom GPS unit and for a limited period, only Tech IP is offering a FREE Tom Tom device with every business telephone system ordered before the end of March 2012. If you want to discuss your business telephone system requirements please give us a call on 0800 […]
Do you need an onsite or offsite telephone system?
There are two types of phone solutions to choose from – an on-site phone system or an off-site hosted phone system. The on-site phone system can be connected using the standard telephone network as PSTN, ISDN or VOIP whereas the hosted solution can only be connected via the internet. Note: You will need a cat5 […]
A staggering 50% of us now work from home, but is your team’s home office technology up to the job?
We are moving towards a future where offices and fixed work locations are likely to disappear. People increasingly want to work from home; it addresses their need for work/life balance and helps them avoid the stressful daily commute. Companies benefit too, it’s an easy solution to attracting the best staff regardless of where they’re located […]
8 easy ways to improve your customer service in just 4 weeks
Take advantage of missed call reports. This is a quick and effective way to go the extra mile with your customer service. Imagine your customer calls at a peak time when everyone’s busy, after 30 seconds or so they’ll probably hang up. They may try again later but they could just call a competitor instead. […]
Finally, an easy way to get connected in your new office
Moving into a new office can be a major headache. No business owner can afford the disruption it causes or has the time to organise moving the electrics, IT equipment and telephones, but there is a solution. At Tech IP we’ll get your business moved and operational fast – saving you time and cutting your […]
Don’t leave your customers hanging on the line…
When your customers are on hold, what do they hear? Silence, beeps or the plinky-plonk of ice-cream van music? Wouldn’t you rather keep their interest with useful marketing messages until you’re able to answer the call? With on-hold telephone marketing, you can add a professionally recorded message to your telephone system as either a replacement […]
Have you protected your business against telephone fraud?
Don’t let the ‘phreakers’ hack you off protect your business against telephone fraud! Businesses across the UK are falling victim to telephone fraud and PBX hacking. Over the last few years, it has cost companies in excess of £1bn a year for their criminal and terrorist activities and is thought to be on the increase. […]
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