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National ‘Stop-Sell’ Day: Transitioning to SoGEA and FTTP for Seamless Connectivity As the National Stop Sell Day on September 5th draws near, the telecommunications industry is gearing up for a significant change. On this crucial date, ordering new Wholesale Line Rental (WLR) or copper-based services will no longer be possible. Instead, the focus will shift […]

How 5G is Changing UK Businesses Introduction: 5G technology has been making headlines recently as the next generation of telecommunications technology, offering improved connectivity and faster speeds. As a UK business owner, you may be wondering how 5G can benefit your business. In this blog post, we’ll discuss what 5G is, the benefits of 5G […]

We are publishing this regarding the recent announcement of the BT and Openreach strike action that will be taking place on: Thursday 6th October Monday 10th October Thursday 20th October Monday 24th October It is expected that 40,000 BT Group workers will strike, and it is important to note that, unlike the most recent strikes […]

The key aspects to consider when adopting a contact centre solution Introduction: Keeping your customers happy There is one question common to all businesses, regardless of size, industry, or background – how do you keep your customers happy and engaged? In today’s digital economy, customers want their interactions to be quick and their problems to […]

The short answer is YES – but it doesn’t need to be a complex and expensive solution. Contact centre capability is no longer the sole domain of large businesses and enterprises. Find out why SMEs can, and should, finally reap the benefits of the modern cloud-delivered contact centre solution. Your customers want more… • 68% […]

The way in which our customers access their bills is changing! Having invested in our billing platform, we are making it possible for our customers to access their own bills. You will also be able to see itemized bills, reports, and service charges. Companies with multiple bills or several locations will have the ability to […]

GP surgeries require friendly, prompt, and efficient service. Patients are often calling with concerns, and they will expect a quick response to their call, therefore the telephony solution that is chosen must accommodate these requirements. The Challenge GP surgeries often deal with a large number of calls, particularly during peak times such as Monday mornings. […]

Over these last few years, we have seen great leaps in digital technology. Foldable phones, cloud computing, and smartwatches; these are all innovations that revolutionised the way we live and work. However, believe it or not, we are just at the very beginning of this technological journey and there is still so much more to […]

This is a SIM-only deal you don’t want to miss! Now available with an offer ending on the 30th of April 2022. With our Unlimited Business Sims starting from £17.95 per month, you will receive:  You’ll have access to 4g and 5g with our sim-only plan (you will just need to ensure that so have […]

Have you had any of your contacts ask why your telephone number is presenting as a possible “spam” phone call? We have recently become aware of a new issue affecting some companies when calling Samsung Android mobile phones where numbers are appearing as a spam call. We have found this can affect your outgoing calling […]