VOIP

Ensure charities are available 24/7 with Cloud – the hosted telephony system Background Due to the nature and urgency of the work that takes place within charities a reliable hosted telephony system is vital. Helplines need to be available 24/7 and should a crisis occur, there must be a continuity plan in place. The Challenge […]

We can now bring you news on an exciting new release of our Cloud Phone system application, which will see the current soft-phone dialler updated to bring a significantly improved customer experience. The app could also be called either ‘Horizon’ or ‘Collaborate’ depending on which version you have. Introduction The ‘Collaborate’ app allows you to […]

As remote work has become popular since the coronavirus outbreak in 2020, many businesses are seeking to work from home solutions. If you don’t know where to start, we have some options for you to consider. Cloud Phones and VoIP Our first recommendation would be to make the switch to the cloud and VoIP phones […]

If you’re new to the Cloud and are still trying to figure out what all the features are on your handset. Don’t worry, you’re not the only one. In this blog, we will discuss the Do Not Disturb (DND) feature on your handset. This may seem self-explanatory and an unimportant topic to discuss, however, many […]

UK businesses are facing a deadline to refresh their telephony services before the end of 2025. Are you switched on about the PSTN switch off and how this affects you? Driven by Openreach as they push the move towards a full VoIP services network for the UK, the telecoms industry is a-buzz with jargon, creating […]

Let’s Get Simple… So, as we know, telecommunications terminology can sound complex and confusing, and the last thing we want to be doing is confusing our customers. We want to ensure that you have a good understanding of the terminology we use, so that you can get to grips with the subjects we frequently talk […]

Beep Doctors Profile Beep Doctors Cumbria are a charity which brings emergency medical care to its patients. Whether this is on a roadside, in a traffic accident or at home during a life-threatening emergency, their team of volunteer doctors are on call 24/7 to provide enhanced clinical care in medical emergencies. Project Beep Doctors needed […]

Profile Design and Form Ltd are a long-established British bath designer and manufacturer. They produce custom baths and spa hydrotherapy systems for private and professional clients across the globe. They also sell a large range of deep soaking tubs, built-in and free-standing baths under their own ‘Cabuchon’ brand. Project Design and Form were operating with […]

Profile Thornton Manor is a Grade II listed, exclusive Elizabethan, 19th-century house set in the picturesque village of Thornton Hough on the border of Wirral and Cheshire. They have several luxury cottages and annexes, some including hot tubs and some which are even dog friendly. They have 4 incredible locations where ceremonies and celebrations can […]

What Are Office VoIP Phone Systems? Office VoIP phone systems sometimes referred to as IP telephony or IPT, are phone services that is delivered to you through the Internet. Unlike an on-premise telephone system (PBX), a hosted VoIP phone system exists entirely in the “Cloud”. VoIP technology delivers calls over the Internet or private data […]

Profile Bryans Salads Ltd are a third-generation family business based in the rural moss lands of Tarleton, Lancashire. They specialise in washed, ready-to-eat, sliced lettuce and salad leaf, high quality ready-to-cook vegetable packs and salad bowls. They have a very impressive customer base including some of the UK’s largest supermarket retailers and fast-food restaurants. The […]

If you want to move your business phone system into the Cloud but are worried what will happen to your current phone number… worry not. Our business phone numbers are our lifelines. It’s how our customers and clients contact us and how our business survives. When you move to a new Cloud Phone system you […]