With Inbound services, you can have online access to a full range of call routing, monitoring and managing tools to empower your business with the perfect customer service.
HOW DOES IT WORK?
You access Inbound services online, the user interface is used to create inbound call routing plans which feed directly into the telecoms network for immediate activation. You have access to your subscribed features and you can tailor call plans to meet your individual business requirements.
- Never miss a call again
- Route your calls to suit your business hours
- Give callers menu options for call routing
- Use call recording for audit trails and training purposes.
- Pickup and share voicemail messages across your teams or sites
So if you’re looking for feature-rich network services that are scalable and cost and you want all this through an easy-to-use web interface that allows you to make changes live in an instant, an Inbound telephony service might be the solution you are looking for.