Many businesses still rely on ISDN and on-site PBX systems for their telephony. Whilst there is nothing wrong with these types of technology (after all ISDN is an established technology that has served businesses well for many years), your traditional phone system could be holding back your business.
In today’s ever evolving and fast-paced business world you have to make sure your business has the competitive edge it needs in order to survive. Technologies you adopt within your business need to be flexible enough to support your business processes, adaptable enough to enable your organisation to grow and develop, and versatile enough to help you deliver high quality customer service.
Using a traditional phone system like ISDN may not only cost you more financially but an inefficient phone system can significantly reduce employee productivity, have a negative effect on aspects of customer service and in the event of a disaster your whole business could be brought to a standstill.
What modern phone systems can offer:
- Cost-effectiveness, Flexibility, Scalability, Reliability, Resilience, Security, Quality
In fact, it can also provide you with many other great features as well, such as:
- Improving employee collaboration and productivity
- Enhances customer service delivery
- Can Integrate with other business applications
- Adapts quickly to cope with seasonal demands
- Allows you to rationalise your existing ISDN estate
- Offers disaster recovery provisions as standard
A phone system that can offer this many benefits to your business might seem farfetched or, at the very least, hugely expensive, but this simply isn’t the case. A cost-effective telecoms solution that offers all of this (and more) can be affordable for businesses of all sizes, with SIP trunking.
SIP Trunking also known as VoIP lines works in much the same way as ISDN in that it connects your on-premise phone system to the Cloud so you can make and receive calls.
It is a quicker, easier alternative, eliminating the need for capital expense, making it nearly always a lot cheaper than ISDN for line rental and call costs, and the beauty of SIP is that it responds directly to what a business needs.
With SIP trunking in place, your organisation can take advantage of the many great benefits offered by a modern phone system.
Just last year BT announced they are planning to withdraw all ISDN services by 2025, making all ISDN and PBX services ineffective from there on.
With this in mind, there has never been a better time to make the switch to SIP and staring reaping in some of the fantastic benefits for your business.
Some phone systems can be upgraded to support SIP which means that for some customers you will only need to find a SIP Trunk provider.
However, some telephone systems do not support SIP, and these will be rendered useless when BT withdraws ISDN. In these instances, businesses will need to look at investing in a new premises-based SIP PBX – or take advantage of the opportunity to move to a Cloud base phone system.
Whichever options you choose, cloud based Telephony is the future and it will be here sooner than you think so it’s best to get planning now so your business doesn’t get left behind.
If you need any more information about choosing the right type of telephone line for your business or for a free review to find out just how much you could save by switching to VoIP/SIP, then please contact us on 0345 389 2310 and we’ll be happy to help.