When print service specialists Evolve Document Solutions needed to move to a bigger site due to company growth following a successful business model, they wanted a telecoms company they could put their trust in to provide a new telephone system that could meet all the requirements of their growing business.
It was vital that the business installed a new phone system that was robust, feature rich, flexible and cost effective and that would also support where they needed to go in the future, whilst at the same time avoiding any downtime for the business during the relocation.
Having heard excellent feedback from other businesses about local telecoms company Tech Advance, it was an easy decision for Evolve to put their trust in them to help find the perfect telephone solution that would meet all of their business’s needs.
Tech Advance moved fast and after evaluating the needs of the business and researching the new site location that the company was relocating to, Tech Advance provided the company with a cloud based hosted VoIP system.
The reason for this decision was as director of Tech Advance Ian Hilton explains:
“The site had a really good internet connection available with fibre broadband so the hosted VoIP phone system option provided the most flexible solution. It’s fully-integrated so unifies all systems and can link to multiple sites, ultimately giving Evolve the scalability and flexibility that it needs now and in the future. It was also quick to deploy and Evolve needed the system to be up and running quickly.”
And Tech Advance didn’t stop there for Evolve. The system they implemented for the company proved to be very cost effective as there was no cost for an on-site processor or maintenance contract with this type of system and Tech Advance were able to negotiate a solution which also gave Evolve free telephone calls and low fixed monthly cost for the entire service.
Daniel Maddox, Managing Director at Evolve had this to say about the project:
“We needed a high quality system installing quickly as we needed to go live at our new site sooner than we had initially anticipated. We have known Tech Advance as a business telephone company based in Preston with a good reputation for many years and had no hesitation in working with them for our new site. Having used the new Hosted VoIP phone system for a month now we have found it does everything we need and more.It was so easy to connect up and go live with and it was up and running for us on the same day the Internet connection went live, which was impressive. If you’re moving office or opening a new one, not only should you contact us for your copier solution but I can highly recommend Tech Advance as they are definitely at the top of their game and will go out of their way to do a great job for you.”