What features do I need in a new business telephone system?

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What features do I need in a new business telephone system?

It doesn’t matter if this is your first new business telephone system or your tenth. Phone system features make a big difference to how your business is run. 

While some of these features bring small efficiencies to how your business uses its phones, others bring systemic improvements to how phone systems are managed and secured. Keep reading for more information about key features you will receive with a new business telephone system.

The best place to start is understanding how you want to promote your business to incoming callers. Think how you would like your new business telephone system to handle their incoming telephone calls. Other things to consider would be how you integrate your mobile workforce or CRM systems into the phone system. Think about what level of administrative control you want along with new features such as telephone call recording etc.

For instance, you might want to be able to forward your calls to any device.  This is a helpful feature if you are out of the office a lot and need to have your calls transferred to your mobile. With a VoIP phone, you can even integrate your mobile phone with your office phone and take calls as though you were sitting at your desk. With a simple click of a mouse you can tell the system where you want the calls sending to: your desk, your mobile or even a colleague.

A phone system such as Cloud VoIP typically offer advanced security and telephony features such as:

  • Extension dialling
  • Auto attendants
  • Video Conferencing
  • Call recording
  • Call routing
  • Voicemail
  • Music-on-hold
  • Built in Disaster Recovery

Features like call forwarding, adding or transferring numbers from one location to another are stress free and simple.

A business phone system is a long-term investment and is certainly fundamental to the operational lifeblood of your company. Tech Advance is committed to providing more streamlined, intelligent and cost-efficient solutions to businesses. Your phone’s features should increase the productivity in your business and exceed your communications needs.

To find out more about how our Cloud VoIP business telephone systems could help you save money and improve customer communication, contact us today on 0345 389 2310 or email enquiries@techadvance.co.uk.

Alternatively visit our Cloud Telephone Systems page – Cloud VoIP Services page & Blog pages where you can read all about our business phone systems and the features available.

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