Getting Started With Microsoft Teams Phone

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Empowering Microsoft Teams Phone with Tech Advance

As we stand on the brink of the transformative year 2025, a game-changing shift is underway… The imminent switch-off of the Public Switched Telephone Network (PSTN) by Openreach. This influential change is already impacting various telecom services across the nation. In this comprehensive blog post, we’ll explore the power of Microsoft Teams Phone, enhanced and guided by Tech Advance. Providing an effective voice and video collaboration platform for modern businesses.

Microsoft Teams Phone Overview

Microsoft Teams Phone stands as an enterprise-grade cloud communication service meticulously designed to meet the unique needs of businesses. An essential add-on to the 365 subscription, Teams Phone plays a pivotal role in transitioning to a modern working environment. Especially in the era of remote and hybrid work models. Tech Advance ensures a secure and productive employee experience. While integrating calls, chat, meetings, and Microsoft 365 apps into one user-friendly tool.

Key Features and Solutions by Tech Advance:

  • Call Management: Tech Advance offers a comprehensive solution for call management within the Teams Admin Center, enabling businesses to create call queues, auto attendants, resource accounts, and more.
  • Voice Provider Expertise: As experts in enabling voice for Microsoft Teams Phone, Tech Advance, with its supplier being 15-year Gold Partner status with Microsoft, provides in-depth knowledge and proven success.
  • Collaboration and Security: Employees can seamlessly make and receive calls directly from the Teams app, enhancing collaboration. Tech Advance ensures end-to-end encryption and industry compliance for secure communications.
  • Business Continuity: Our business continuity solution ensures uninterrupted business operations, even in unexpected events like snow, floods, or roadworks.

Why Choose Microsoft Teams Phone:

  1. Increased Efficiency: By allowing direct calls from Teams, businesses reduce the need for multiple communication tools, streamlining the process.
  2. Reliability: With Microsoft’s financially backed 99.99% uptime SLAs, Tech Advance ensures continuity of business operations.
  3. Cost Savings: Businesses can significantly reduce or eliminate the need for a separate phone system, resulting in substantial cost savings.
  4. Scalability: Tech Advance enables businesses to easily scale up or down their phone capabilities without major investments in new hardware or software.
  5. Call Management Features: Tech Advance provides a range of features such as call forwarding, voicemail, and call transfer for efficient call management.

Microsoft Teams Phone Options:

Tech Advance offers four key solutions for enabling voice within Microsoft Teams – Operator Connect, Direct Routing (managed and unmanaged), and Microsoft Teams Calling Plans.

  1. Operator Connect: A quick and easy way to enable calling while maintaining existing service provider agreements.
  2. Direct Routing – Managed: A flexible service allowing customers to maintain existing service provider agreements.
  3. Direct Routing – Unmanaged: A highly customizable approach allowing customers to maintain existing service provider agreements and use on-premises/hybrid hardware.
  4. Microsoft Teams Calling Plans: A basic way to set up calling with limited voice capabilities and call configuration, without requiring a session border controller.

Getting Started with Microsoft Teams Phone:

To get started with Microsoft Teams Phone, businesses need a Microsoft 365 or Office 365 licence, including Teams, and the Microsoft Teams Phone Standard add-on.

Why Choose Tech Advance as Your Microsoft Teams Phone Provider:

  1. Gamma + Microsoft Gold Partner: With Gammas 18 years of Gold Partnership with Microsoft
  2. Advanced Specialisation: Tech Advance holds advanced specialisation in Calling for Microsoft Teams, signifying deep knowledge and customer success.
  3. Operator Connect Provider: Tech Advances supplier is one of the select providers chosen by Microsoft to offer Operator Connect in the UK.
  4. Cloud-First Communication: With experience in delivering cloud-first communication services, Tech Advance is a trusted SIP trunk provider in the UK.
  5. Customer Support: Tech Advance is committed to excellent customer service, providing dedicated account management and UK-based support teams.

Call Recording for Microsoft Teams Phone by Tech Advance:

Tech Advance collaborates with Dubber to offer Call Recording for Microsoft Teams Phone providing businesses with certified, call recording solutions for regulatory compliance and performance enhancement.

In conclusion, Tech Advance stands as the go-to partner for businesses looking to power Microsoft Teams Phone for effective voice and video collaboration with a wealth of experience, advanced specialisation, and a commitment to customer success, Tech Advance ensures that businesses make the most of the transformative capabilities.

📞 Phone: 0345 389 2310
📧 Email: enquiries@techadvance.co.uk

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