Getting Your New VoIP Telephone System Right

Quick Quote

Get an instant quote on services required...

A
VoIP phone System

Telephone systems are an integral part of any business and that’s why it’s so important than when you purchase a new phone system that you make sure it’s installed correctly.

Business VoIP Telephone Systems has expanded in popularity in recent years and is now seen as a genuine and money-saving alternative to making phone calls on a traditional landline.  VoIP Telephone systems provide businesses with greater communications, enhanced flexibility and can even offer significantly cheaper calls than traditional landline services – including, with many services, free international calls.

Yet it appears that many businesses using an up-to-date VoIP System have been experiencing problems with the systems reliability and with reports being made by consumers of a lack of quality with the technology.

However, when this looked into it was discovered that the actual VoIP systems were not at fault and that in fact the technology itself works well and is generally carrier-grade in terms of reliability.

The key mistake that is made most often when installing an up-to-date Business VoIP phone system and which can affect both the quality and reliability of the product, is when you’re running business VoIP phones over an Internet connection which is also carrying data traffic with no quality of service.  Similarly running VoIP phones over a basic broadband service which is poor quality or with a low upload speed can also dramatically reduce the systems functionality.

Over recent years every client we have spoken with who was unhappy with their VoIP service, suffered this fundamental problem.  Our advice is to always run your VOIP phones were possible on a high quality Internet connection with at least 100 Kbps upload bandwidth available for each call in progress at the same time.

If you are running up to 3 or 4 phones and do choose to run your system on a basic broadband service which is also running your email and Internet browsing etc., we strongly recommend that you trial your VoIP service before going live and be prepared to install a separate telephone line and broadband service if needed.

The main problem you will notice if your Internet connection is a problem will be call drop out, echo, one way speech or call distortion and these symptoms will only become apparent  at busier times of the day when your Internet connection is having to work harder or slower.

Sometimes it’s only when things start going wrong that we realise we took the quality of service for granted; nobody wants customer complaints or even worse lost customers as a result of telephone problems so it’s down to us to make sure that never happens.

If you are having a VOIP telephone system complications and would like independent advice on the best way to resolve your problems then please contact us now on 0800 50 533 50, or you can complete an enquiry form by clicking here. Alternatively you can download our telephone systems buyers guide as useful reference material or even run a quick quote to obtain a budget cost for a new telephone system in less than 60 seconds by clicking here.

Like This?
You may also like:

Categories

Latest Tweets

See our latest tweets from the Tech Advance Twitter feed. Follow us on all our social media channels to stay up to date with the latest business telephone technologies. Watch our Youtube channel for informative videos on our cloud phone systems, Unify communication solutions, and more.

Our Partners


Below are some of the companies that are partners with Tech Advance. Please click on the logo for more information on each of our partners.

Products

Apple Mac - Internet Services

Internet Services

Secure, robust and reliable Internet connectivity from a wide range of suppliers covering all types of connections.

cloud voip phone services

Cloud Phones

Cloud telephone solutions designed for your business cloud phone telephony is the future for high performance.

Network Cabling

We provide Cat5e, Cat6a and fibre network cabling systems including everything you need for a secure functional comms room.

Mobiles

We can review your mobile phone contracts, considering all networks to find the right deal for your business.

Video Conferencing

Video Conferencing

A complete range of advanced video conferencing from world-class manufacturers.

Business Phone Lines and Calls

Business Phone Lines & Calls

We can review your current business phone lines and call packages to find the right services to suit your business needs.