Does your office phone system need a face-lift?

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If your car had a flat tyre, you wouldn’t dream of taking it to the scrap heap and splashing out thousands of pounds on a new one. So why spend money you don’t need to, just because your phone system isn’t functioning how you’d like?

Many technical faults that occur with making and receiving calls is often not because of a problem with the actual phone system but with the handsets themselves.  Before you start looking at a new expensive phone system, firstly check that all the handsets you are using are working to their full potential.

Features such as screen display, a hands free speaker facility or extra buttons for the phone to show you when other people are busy, are simple adjustments that can be made to get your phone system functioning more efficiently. If it is more a problem that the phone simply is not working properly, then this could be down to general wear and tear.

One of the most common faults is to lose the voice connection to the person you are talking to intermittently. If this happens, it is generally down to the connections in the curly cord that connects the handset to the phone. You can easily find out yourself if this is the fault by simply swapping the curly cord cable with one of the phones which is working fine. Should you find that the fault moves with the cord, then you will know the fault is on the actual cord and this can easily be rectified by ordering a replacement curly cord. If the phone is faulty and it turns out not to be the curly cord, then we would recommend contacting us to obtain a price for a refurbished replacement and possibly consider sending the faulty phone away for repair.

If you do decide you want to upgrade the handsets to ones with more functionality, then simply contact us and advise us what make and model you are looking to upgrade to and we will be happy to check the availability and costs for you.

We hope the above information is useful to you, if you would like assistance in understanding your best options then please contact us on 0800 505 3350. Alternatively you can download our telephone systems buyers guide as useful reference material or even run a quick quote to obtain a budget cost for a new telephone system in less than 60 seconds.

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