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How do I choose the right telephone system for my business?

When it comes to choosing a phone system for your business, it’s important you make the right decision. But what is the right decision? With so many different types of business telephone systems to choose from, finding the perfect fit can sometimes seem impossible. But don’t worry, we can help you understand exactly which option would work best for your business so you can choose the perfect solution.

Thank you for visiting our website. As an installer of business telephone systems for small businesses, we believe in providing caring customer service and delivering technology with purpose. Please view our full range of services that are designed to complement your telephone system purchase and make the whole process simpler and easier for you to manage.

Buyers Guide

there are many benefits and options to consider when purchasing your new telephone system

Buyers Guide

Quick Quote

you can get a quote for telephone systems by answering the four simple questions...

Quick Quote

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vital investment

Effective business telephone systems are a vital investment that every company must consider. They provide a direct line to customers, suppliers, and key business contacts. Enabling you to respond to your clients in the “right” way. We are a provider of business telephone systems. Offering robust, flexible, and complete communications solutions that enhance the efficiency and performance of your business. We offer a wide range of office telephone systems and applications. From traditional office-based entry-level phone systems to more advanced technological products including hybrid, digital/IP, and pure IP telephone systems from industry-leading manufacturers.

why tech advance?

We offer a wide range of on-premise business telephone systems along with IP telephony all of which are tailored to meet the needs of all our customers throughout Lancashire, Merseyside, and the Northwest. Including the following areas: Blackpool, Preston, Southport, Liverpool, Manchester, Bolton, Bury, Wigan, St Helens, Blackburn, Burnley, Leeds, Warrington, Stockport, Oldham, Chester, and Salford. However, please do contact us wherever you are based as we can support clients anywhere in the UK with your business telephone systems.

Frequently Asked Questions - Business Telephone Systems

As with all business plans you need to give yourself as much information as possible. Below you’ll find a list of some of the more FAQs to help you decide which phone system is the right one for you. Or if you prefer, you can fill in the quote form. Or complete a contact form and we’ll call you back. Then talk through all the options with you. It really is that simple.

When is the best time to consider buying new business telephone systems?

The best time to be thinking about buying or upgrading your telephone system is if you are planning to move office or are setting up a new one. Sometimes it can be that you need to add more external lines or phones for your business. This can be due to an expansion in your company and your current system is getting a bit dated.

What's new with business telephone systems?

The technology of telephony is always changing. Indeed, right now there is a big shift taking place as traditional analogue and ISDN services are being phased out. Thus, making way for new IP telephony such as VoIP. Today, most people opt for a VoIP phone system. They tend to be the most cost-effective and flexible option. Which is ideal for small businesses.

What features do I need in a new business telephone system?

This will all depend on what you want from your telephone system. The best place to start is to understand how you want to promote your business to incoming callers. Also, how you would like your phone system to handle incoming telephone calls. Other things to consider would be how you integrate your mobile workforce or CRM systems into the phone system. Finally, what level of administrative control do you want, along with new features such as telephone call recording, etc?

What's the difference between traditional on site and hosted VoIP phone systems?

Traditional or premise-based phone systems are systems where the server is at your business premises. Nowadays you would always consider VoIP for on-premise systems using SIP lines. As opposed to the older options of ISDN and analogue lines, as these are being switched off by 2025. Another option would be a personal cloud-based phone system. In this scenario, you would look to deploy a phone system as an application on your servers, possibly using VM Ware or Hyper V.

VoIP just means phone systems that work via the internet, rather than relying on wires. With a cloud-based hosted VoIP telephone system, we use the internet to connect all your extensions to each other and the public phone network. With a hosted VoIP phone system you would still buy the telephones, setup, and training. But instead of purchasing the phone system processor, you simply pay a monthly rental for ports on the platform.

Can we rent new business telephone systems instead of having to buy one?

Yes, you can. A telephone system lease spreads the cost of the equipment out over several months. We offer lease rental plans with monthly costs, as opposed to upfront costs. Sometimes you can even own the system at the end of the rental period if you don’t want to upgrade again at that point.

Can my new phone system work better with my mobile phone?

Yes, all new business phone systems have added functionality to make it easier for you to receive office calls and voice mail messages on your mobile.

How long will it take to have a new telephone system supplied and fitted?

This depends on what you have in place right now. However, a good guideline is approximately 4 – 6 weeks. But please note, if you are looking to install your new system into new build premises, it may be worthwhile starting the process much sooner.

Should we upgrade to a new cloud based phone system on site?

This depends on the size of your current system. Then the location of your business and the type of on-site cabling you have. Also, the resilience and flexibility you need. We can help you decide once we know a little more about your requirements.

our partners...

Thank you for visiting our website. As an installer of business telephone systems for small businesses. We believe in providing caring customer service and delivering technology with purpose. Below you will see a small selection of the better-known strategic business partners we work with. Helping us to build business telephone system solutions for you. Whilst you can access all the latest advice, technology, and manufacturers’ products for your business telephone system needs through us. Please also browse our full range of services designed to complement your telephone system purchase. Make the whole process simpler and easier for you to manage.

Partnering with Avaya

Avaya is a global leader in business communications systems. They offer unified communications, data solutions, contact centres and related services to businesses around the world. Companies of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, customer service and competitiveness. More than 300,000 businesses worldwide, including more than 90 percent of the FORTUNE 500 ®, use Avaya solutions to turn what used to be “just a utility” into a networked, unified system that fosters growth.

Tech Advance is an authorised Avaya business partner, supporting the latest and legacy IP Office business phone systems. Our team includes Avaya trained engineers accredited to the highest levels. Providing installations, remote diagnostics and field-based phone system support services.

Our advisors are more than happy to review your requirements, survey your site and then design and quote for the most appropriate Avaya solution for your organisation. Please contact us here and request one of our Avaya IP Office account managers to discuss the products & solutions you could consider from Avaya.

Partnering with Unify

Unify is a leading global communications software and services company, formerly known in the UK as Siemens.

By synchronising technologies, creating an engaging user experience and weaving communications seamlessly into the way businesses operate. Unify empowers a mobile workforce to work better together. The result is a transformation of how the enterprise communicates and collaborates. Which amplifies collective efforts, energises the business, and drives better performance.

Unify provides excellent upgrade opportunities for end-users in the UK, using legacy Siemens HiCom and Siemens HiPath systems to the current Openscape range of systems. With big discounts for customers upgrading and a possibility to keep some of your existing hardware and handsets. OpenScape Business is an all-in-one solution for small and medium-sized enterprises. It offers a broad range of functionality and integration with VoIP and CRM applications.

Tech Advance. Our Story.

Founded in 2001, Tech Advance offer a project managed approach to provide fixed and mobile telephone services and products, and a wide range of internet connectivity solutions. We believe in a partnership approach to business; adding value to your business by providing technology efficiency and focusing on service delivery. Making your life easier with our complete communications solutions.

Please watch our brief video for an overview.

Business Services

I am moving office

Moving office phone systems can be stressful for everyone involved, we can help with your office relocation.

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I am setting up a new office

Finding the right location, design the workplace, negotiating a lease, and decide on buying or renting.

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Phone service review

Detailed cost service review of all your telecommunications IT costs and services.

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Managing telephones and internet connections

Specialised managed voice and data services for corporate customers throughout the UK.

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Our Partners 

Below are some of the companies that are partners with Tech Advance. Please click on the logo for more information on each of our partners.