Marketing is hugely important for a business to succeed and Music On Hold & On Hold Messages can contribute significantly to this success. Internet campaigns with social media, advertisements in newspapers, radio commercials or even the traditional approaches such as display advertising, all have a direct effect on the profitability and sales of your business. Yet the one thing you can never really guarantee with all of the above marketing techniques is that the “right” people are reading and hearing what it is you’re advertising.
Every business has a target market and it’s down to you to figure out exactly how to reach that market. “You’ve got to get your message to the people who need and want what you have to offer”. The most targeted audience you can obtain is the people calling you. These people have already shown an interest in your business by picking up the phone and calling in, therefore making them a potential new customer just ripe for the picking.
Music-on-hold messages combine music and messages
Music on Hold & On Hold Messages is an audio program that combines music and messages that are significant to the people who are calling up your business. It is a fantastic tool that allows you to advertise products and services to your callers whilst on hold and is proven to be a great marketing solution that is both cost-effective and flexible.
Music on Hold & On Hold Messages are an essential tool for any business wanting to promote good customer service. It shows professionalism and enhances the image of your business whilst at the same time adding value to incoming calls as you promote services, products and special offers; potentially generating more sales.
Research shows that of the 70% of customers that are placed on hold, more than 30% of them will hang up and never call back again if met with silence or irritating sounds. Yet callers who are provided with company information and music will stay on the line for up to two minutes.
With Music on Hold & On Hold Messages you can add a professionally recorded message to your telephone system that can be scripted by you and then recorded by an experienced professional voiceover actor.
Why use Music on Hold & On Hold Messages?
- Retain callers by telling them about special offers and deals to keep them interested while they’re waiting
- Make your phone systems work harder and add value to your business
- Increase revenue by reducing lost calls
- Promote and sell products and services whilst customers are on hold
- Present a professional image of your business promoting good customer service
- Select your own voiceover artist for the recording so you can have the right voice for your script
- All services are fast and easy to set up
- It’s Better than Silence! Reassure your customers that their call hasn’t been forgotten or disconnected
Marketing and innovation produce results. All the rest are costs and in a business where first impressions really count, it’s important if you have a potential new customer on the line that they don’t get fed up and end up hanging up the call. With Music on Hold & On Hold Messages from Tech Advance you will provide your business with a marketing strategy that is customised to your goals, ensuring that all of your customers feel valued even when you can’t answer their calls immediately.
Visit our library of professional voice over’s and music on hold to preview music tracks and play different voices to decide which combination would work best for your business. We offer a selection of music from classical or easy listening to rock, and because it’s royalty-free music you don’t need a PRS or PPL licence.