Your phone system greeting is the first thing callers hear when they call your business and can help establish, not only who you are but can also enhance your company image. In business, setting the right tone from the very start is crucial and here at Tech Advance we make it our business to help you get this right.
Right now we are offering professionally recorded telephone announcements free of charge with every new telephone system.
We would recommend you consider three different announcements on your telephone system to help you engage with your callers whilst they are waiting on hold:
Information On-Hold recording – Used instead of music on hold or silence and would take advantage of valuable on hold time to either generate new sales or simply to make your customers aware of the broader range of products and services you offer.
Automated attendant – Automatically handles calls during opening hours. This can be a simple greeting thanking them for calling and giving them options to route their call to the relevant team or department by pressing 1, 2 or 3 etc.
Out of hours’ greeting – If your business closes after a certain time or on the weekends this can provide your customers with information regarding your business opening hours and could include a short message asking them to call back within certain times.
We want to help you promote your company at its very best and get the most out of your telephone system. All you will need to do is choose your favourite voice over artist, the backing music which best fits with the image you want to portray and then leave the rest to us.
With the introduction of new cloud VoIP phone systems and this incentive to take free professionally recorded telephone announcements there has never really been a better time to consider upgrading your business telephone system.
If you would like to know more, please do give us a call on 0800 505 3350 or visit our Music On Hold | On Hold Messages products page for more information.