When a telecoms solution was needed for their new headquarters in Preston, document destruction service provider, The Shredding Alliance Limited called upon local telecoms company Tech Advance to help them with the move!
After being introduced to Tech Advance by a local IT provider who was handling the IT element of their office move, The Shredding Alliance had an initial meeting with Tech Advance to discuss the businesses requirements.
The Shredding Alliance needed a business telephone system which provided efficient handling of incoming calls by department, with a professionally recorded system greetings feature as part of the overall solution. A Superfast Internet connection which ideally was Fibre to the Cabinet was also required at the new site.
Having evaluated the business needs of The Shredding Alliance, Tech Advance got to work to find the best possible system for the business at the right price.
After considering several different options Tech Advance designed and proposed a new VoIP cloud based telephone system including HD quality desk phones with cordless headsets for all users. The VoIP system also enabled desktop integration with PC’s for all users giving the ability to click to dial from screen and allowing users to see caller details on the PC with all incoming calls.
It also provided the business with reporting and recording for telephone call traffic, a converged VoIP quality fibre broadband service to support the office telephone and data needs, a disaster recovery solution for incoming calls in the event of any issues along with recorded telephone system call greetings which was recorded professionally in a studio environment to their chosen script.
Comment from Daniel Hawtin Managing Director at The Shredding Alliance –
“Tech Advance came recommended to us from a local IT provider we were talking to about our relocation. Following an initial meeting with Tech Advance, we felt confident that they could provide a solution that would work well for us at the right price. Having now completed our relocation we have found the system to be ideal with a host of useful features and good quality.
Tech Advance managed the supply and installation of our system effectively and assisted us in ensuring we had the right network cabling system installed and ready for the go live through our chosen electrician. Based on our experience to date in working with Tech Advance I would have no hesitation in recommending their services to any company looking to review their telephone and Internet systems. They delivered a high quality, hassle free service and we are very pleased with how the project was managed.”