What is a hybrid telephone system?

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In our industry of telecommunications technology we tend to use many new phrases to describe the telephone system many of which often lead to confusion. It’s not surprising either, considering everything is usually referred to by initials and with not much more information about what they actually do.

You may have heard a telephone system referred to as a PABX (Private Automatic Branch Exchange), key systems, key and lamp system, PBX, soft switch, VoIP soft switch and VoIP networks switch. (Confusing to say the least)

So what is a hybrid telephone system?

Well to put it simply, this is a modern and flexible telephone system that is designed to accommodate all of the different types of connections available in today’s market, as a single telephone system.

A Hybrid phone system utiltises sophisticated signal management codecs to route any kind of call technology to any other kind.

It is possible to purchase telephone systems which are only designed to work in certain environments with certain types of communication technology such as VoIP.

A true hybrid telephone system combines the advantages of traditional telecommunications by retaining some of their more traditional external telephone line connections and internal telephone devices and combines with the convergence of IP technology, offering feature-rich functionality and flexibility to handle all your business communication needs.

So, if you have existing analogue or ISDN telephone lines, or you are using audio conferencing devices, or cordless telephones within your phone system, then you may want to consider a hybrid telephone system as the right solution for you when you are looking to upgrade.

It is also worth noting a hybrid telephone system is an on-site telephone system as opposed to a cloud-based managed service provision.

The hybrid phone system is a rapidly growing option for businesses of all sizes. They’re easy to install and maintain and are very cost effective offering an IP communication system for companies with up to 250 users in a single site that can also be flexibly configured and expanded, making it the ideal alternative to cloud-based solutions.

If you are considering purchasing or renting a new telephone system for your organisation and would like some free expert advice on the different types of telephone systems available and which may be most suited to yourselves , then please contact us for a quick chat on 0345 389 2310 or visit our telephones system page for more information.

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